Terms of Service

Content and communication rules

When using messages or posting photos or reviews, you agree not to publish abuse, threats, harassment, fraud, explicit sexual content or content that violates others’ rights. Share only content you have the right to share. The platform may review reports, remove violating content and restrict accounts. Partner work photos require approval before publication.

Report and block contacts from a conversation or partner profile, and contact support to appeal an action. Blocking does not cancel an existing job or financial obligation; ask support for help when needed.

The service

FIXIT is a marketplace connecting customers with independent technicians. We do not employ technicians on the platform.

Accounts

You are responsible for accurate account details. Abuse or fraud may lead to suspension.

Payments

Prices are shown in-app. Platform commission and additional charges (with customer approval) may apply.

Liability

Work quality is the technician’s responsibility. We provide tracking, chat, reviews, and dispute tools.